Are the providers verified?

For the eight regulated trades (plumbing, electrical, roofing, masonry, joinery, painting, hairdressing, catering), we verify a genuine establishment licence before any introduction, re-checked at every quote. For other providers, we verify the VAT number and review each profile before it goes live.

Can I cancel a booking?

Yes, you can cancel from your client area. Cancellation terms depend on how far in advance you cancel.

How do I become a provider?

Go to the "Become a provider" page, create your profile and submit your details. Our team reviews your application quickly.

Which areas do you cover?

MATIJO has just opened in Luxembourg. Give your postcode when you post your request: it goes to the verified professionals in this trade who cover your area. If there are none yet, it is offered to every professional who joins in this trade.

Home services in Luxembourg

Q: Is payment secure?

Payment is processed by Stripe. When you accept a quote, the amount is held in escrow and is only paid to the professional once you approve the work. If you take no action within 7 days of the work being marked done, it is released automatically.

The client pays into escrow. The pro is paid on sign-off.Clients & pros · Luxembourg

Describe the job, compare real quotes. You pay into escrow: the pro only gets the money once you've approved the work.

Post a request

Offer my servicesPaid on validation, funds held in escrow

Licensed trades: 8
Categories: 21
Auto-release: 7 d

The path of a request

01
THE JOB
Client
The client describes the need, free of charge
02
THE QUOTE
Pro
Pros answer with real quotes, not estimates
03
ESCROW
Client
Quote accepted: the money is locked before the work starts
04
SIGNED OFF
Client
The client signs off, the pro is paid — automatic after 7 days of no action

Post a request →

How does it work?

01
Describe your need
Post your request, free of charge
A simple form, in minutes. Posting a request is free for clients.
02
Compare quotes
Real quotes, not estimates
For regulated trades, the autorisation d’établissement (the Luxembourg licence to trade) is verified before any introduction is made.
03
Your money, protected
Funds held until you sign off
Your funds stay held until you validate — auto-released to the provider after 7 days of no action.

Describe your need: we pass it to professionals in your area and tell you as soon as a quote arrives.

Post a request

Deposit or escrow

Paying a deposit, or paying into escrow

Off-platform, a tradesperson will often ask for a deposit before starting. On MATIJO, your money waits in an escrow account until you approve the work. Here is what that changes.

When the money leaves
Deposit paid to the tradespersonWhen you book, straight to the tradesperson, before any work starts.
MATIJO escrowWhen you accept the quote, into an escrow account. The pro doesn't have it yet.
When the pro gets paid
Deposit paid to the tradespersonPartly with the deposit, before starting.
MATIJO escrowWhen you approve the work — or 7 days after they mark it finished, if you don't respond.
If you disagree
Deposit paid to the tradespersonThe deposit is already paid: getting it back is up to you.
MATIJO escrowYou open a dispute before approving: the money stays held until the MATIJO team decides.

Not every tradesperson asks for a deposit; the left column describes the case where they do.

Two more ways in

Nothing to post today?

Check a quote you received

Got a quote from a tradesperson you found elsewhere? We check the VAT number, the mandatory details and the size of the deposit — in under a minute.

Check my quote

Manage a building's works

Commissioning companies on behalf of others? Comparable quotes, an authorisation on file, and a payment released only after approval — the record you need.

See the syndics offer

Still have questions?

The essentials on bookings, payments and how providers are vetted.

Describe what you need in a few lines — posting is free. Professionals who cover your area reply with a priced quote; you compare them and accept the one that suits you. The amount is then held in escrow and only paid to the professional once you approve the work.