Privacy Policy

The data controller is T.M. Invest S.à R.L. (Luxembourg Trade Register B272524), 304a Route de Thionville, L-5884 Howald, Luxembourg. For any question about your data: contact@matijo.com.

We collect the data you provide (surname, first name, date of birth, postal code, e-mail), data relating to services and payments, the content and photographs you publish, and technical usage data.

To build our directory of professionals, we may record information about a company or self-employed tradesperson: business name, business address, business contact details, activity and website. This information comes from publicly accessible sources, including the business's own website.

We process it on the basis of our legitimate interest in listing professionals in the sector and offering them the chance to claim their listing. You may object at any time and ask us to remove your listing, without needing an account: we then stop contacting you and exclude your data from any further processing. Write to us at contact@matijo.com.

Your data is processed to: manage your account, connect clients and providers, process payments via Stripe, provide indicative estimates, prevent fraud and handle our service communications.

Processing relies, as the case may be, on performance of the contract, your consent, our legitimate interest or compliance with a legal obligation.

Your data may be shared with our processors (payment, hosting, communication) strictly for the purposes described. We never sell your personal data.

As the platform operates in several EU countries, your data may be processed in those countries. Any transfer outside the EU is governed by appropriate safeguards (standard contractual clauses).

Your data is kept for as long as necessary for the purposes. An account inactive for 365 days may be deactivated; a wallet balance remains claimable for 12 months after account deletion. Some data is kept longer to meet our legal obligations.

You have the rights of access, rectification, erasure, portability, restriction and objection. You can export your data or delete your account directly from your personal area, or write to us at contact@matijo.com.

You may lodge a complaint with the National Commission for Data Protection (CNPD), the Luxembourg supervisory authority.

We use cookies and local storage that are strictly necessary for the site to work (sign-in, language, theme, remembering your choice). Only with your consent do we measure how our own pages are used: a few events (for example "request posted") are sent to our own servers, with no third-party tool, carrying a random identifier that belongs to the browser tab and disappears when it closes; they contain neither your name nor your email address. You can change or withdraw your choice at any time with the "Cookie settings" link at the bottom of every page.

We implement appropriate technical and organisational measures (encryption in transit, access control) to protect your data.

The platform is restricted to adults. We do not knowingly collect data from minors.

To exercise your rights or for any question: contact@matijo.com. Supervisory authority: CNPD (Luxembourg).